Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Yes, that is right. You can control slider visibility and limit it to certain screen sizes with the Hide Over and Hide Under settings. The tablet screen width is usually considered >= 768px and <= 1024px. So I'd recommend to use these values.
Thank you for the feedback. Where exactly can we check on this ? The URL you provided does not contain any LayerSlider sliders. We will need to see the slider to be able to troubleshoot this. Let us know. Thank you.
Hello,
I'm using ENFOLD THEME and this is what my client asks me:
Show a popup overlay with some text informations only to mobile (tablet specifically) users.
I've just try to force the display settings trough mobile tab (screenshot attached).
Hope you help me soon.
federica
Hello Federica,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Yes, that is right. You can control slider visibility and limit it to certain screen sizes with the Hide Over and Hide Under settings. The tablet screen width is usually considered >= 768px and <= 1024px. So I'd recommend to use these values.
Hi Attila,
ok, I've just changed the setting but if you land on the website homepage you will see what happens.
Could you please explain me why?
I can't see the correct popup on mobile device and I see a strange overlay on all devices with a white gap under the main slider.
Look forward your feedback,
federica
this is soma screenshot
Sorry but this issue is a little bit urgent, I paid a service that doesn't works for now...
another screenshot attached
tnx
f
Hi,
any ideas?
f
Thank you for the feedback. Where exactly can we check on this ? The URL you provided does not contain any LayerSlider sliders. We will need to see the slider to be able to troubleshoot this. Let us know. Thank you.
Hi Attila,
meanwhile I've resolved with another plugin.
Thanks,
f
Thank you for the feedback. If you need further assistance please let us know.