Okay
  Public Ticket #2058500
Notice: Undefined index Error Msg
Closed

Comments

  • provocativ started the conversation

    Kreatura Support Team, first of all, great product! We've never had an issue...until now. So, here's what's going on: we are using wordpress version 5.2 and getting this error -->

    Notice: Undefined index: lucidpress-skin in /home/nowiresn/public_html/wp-content/plugins/LayerSlider/classes/class.ls.sources.php on line 132

    When you visit the Related URL --> http://206.130.99.184/ <-- please see the error msg immediately above the slider. 

    BTW: we have tested it on wordpress 5.1.1 as well, but still get the same error. Any ideas?

  •  424
    Attila replied

    Hello Provocativ,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I have checked your site, but for me there is no error above the slider.

    Have you managed to fix the problem in the meantime ?

    In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?

    It's also possible that it shows for you, because you are logged in as an admin.

    Best Regards,
    Attila | Kreatura Support Team

  • provocativ replied

    Attila, thanks for your reply. 

    While it is true that the error is not showing without being logged in as admin, there are still issues because of this error (e.g. the slider is enlarged, the menu doesn't work, and more) so we want to resolve this issue.

    FYI: the site is a cloned/migrated site that should look and feel exactly like it's sister site that you can see at http://nowiresnoworries.com 

  •  424
    Attila replied

    Thank you for the feedback. My colleagues and I will look into this to see what we can find, and get back to you shortly.

    Best Regards,
    Attila | Kreatura Support Team

  • provocativ replied

    ok i am waiting.

    thanks

  •  424
    Attila replied

    The problem is that the "lucidpress-skin" skin is not available. And all the content and styling it would load, is not accessible anymore. Thus the issues.

    LayerSlider does not have such skin, so it is a custom one. It was most likely forgotten during migrating, so it was not copied over.

    The default skins' location: /wp-content/plugins/LayerSlider/static/layerslider/skins

    But it might have loaded in a different way. In any case, it will need to be corrected to solve this.

    Best Regards,
    Attila | Kreatura Support Team