Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2053271
Unable to Save
Closed

Comments

  • tierragroupinc started the conversation
    June 19, 2019 at 3:38pm

    Unable to save sliders. Godaddy is hosting provider. I have tried different versions of php, removed all plugins except layer slider, disabled  reenabled plugin, same issue.



  • tierragroupinc replied
    June 19, 2019 at 3:39pm

    ScreenShot

  • [deleted] replied
    June 20, 2019 at 10:38am

    Hello Tierragroupinc,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the saving method such as this, are usually related to server configuration issues unfortunately. Your case will most likely be a server problem too.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.