Public Ticket #2045308
Upgraded and now all slides not on site


  • Rob started the conversation

    Purchased a license to update plugin and now all slides are not displaying on the site.

  • Rob replied

    If you go to edit.k1speed.com (the live version of the site) you will see the blank space below the main video. There should also be a testimonial slide just above the footer.

  •  432
    Attila replied

    Hello Rob,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've checked on edit.k1speed.com, but there is no slider added to that page. That blank space is an empty page builder element, but there is no actual slider added into it.

    Please check on that element in the page builder. Something might have removed the slider from it, or maybe it was inserted incorrectly. You could try to re-add it to see if that helps.

    Best Regards,
    Attila | Kreatura Support Team