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  Public Ticket #2044898
LayerSlider not showing on Homepage
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  • CathrinEggers started the conversation

    Hi, 

    I bought LayerSlider a couple of days ago and want to display Testimonials with it. 

    I can set the slider up in the backend but in the frontend it does not show - only a white section EXCEPT the 2 bullet points to switch pages. I can see those bullets and once I go over them the miniature previews of the slider pages are shown. 

    PHP, WP and Theme should to be up to date.

    Can you please help?

    Thanks

    Cathrin

    Attached files:  Bildschirmfoto 2019-06-12 um 13.05.35.png

  •  432
    Attila replied

    Hello Cathrin,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've tried to access your site to check on the slider, but it is not available ("Coming back soon!"). 

    Could you please let us know when can we see the site and the slider on it to investigate this ? Thank you.

    Best Regards,
    Attila | Kreatura Support Team

  • CathrinEggers replied

    Thanks Attila, 

    I was working on an alternative for the LayerSlider (Testimonials). 

    You can access the page now. I added a page section "Test" on the very bottom. It includes the short code of the LayerSlider. 

    Looking forward to your ideas,

    Cathrin

  • CathrinEggers replied

    Sorry, it also seems to cause issues with the page altogether. I have to take it down as the page is live. 

    Is there another way you can take a look?

    Thanks,

    Cathrin

  •  432
    Attila replied

    You could set up a temporal test site with the slider, so we can take a look at that, and it won't affect your live site.

    Best Regards,
    Attila | Kreatura Support Team