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  Public Ticket #2039629
Cannot target woocommerce specific pages
Closed

Comments

  • depozitscule started the conversation

    Hello,

    We are unable to target specific woocommerce pages using popup feature, and it seems that only wordpress pages can be targeted. Already checked settings for trigger, audience and targeting. 

    Please see the image in attachment.

    Any help would be much appreciated. Thank you!

    Attached files:  Screenshot 2019-06-07 14.57.12.png

  •  477
    Attila replied

    Hello Depozitscule,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Unfortunately you cannot add WooCommerce specific pages to the popup target page list, only normal WordPress pages. WooCommerce handles its subpages differently than WordPress, that is why it will not be picked up. Currently you can only use normal WordPress pages with that setting. Thank you for your understanding.

    Best Regards,
    Attila | Kreatura Support Team

  • depozitscule replied

    Thank you for your answer!

    Is there any way to show the popup inside woocommerce, without targeting specific pages? It will be very helpful as showing the popup on non-woocommerce pages is a little irrelevant.  

    If I put the layerslider widget inside the shop sidebar, will it work?

  •  477
    Attila replied

    All of the currently available slider inserting methods that you can use are listed in the documentation. Please refer to the following URLs: 
    https://layerslider.kreaturamedia.com/documentation/#publishing-sliders
    https://layerslider.kreaturamedia.com/documentation/#publishing-popups

    Please note that LayerSlider and Woocommerce are two completely different plugins. They are working together, but they are not integrated into each other or related in any other way. LayerSlider is a standalone item, it was not meant to replace any Woocommerce functions.

    Best Regards,
    Attila | Kreatura Support Team