I've been managing a website for a while now, using the Avada theme with LayerSlider integrated in the package. In addtion, I've alos been using the Formidable Forms Pro plugin for my web forms - all has been working very well until recently. (Updated to latest WP version)
All of a sudden, there seems to be some conflict between Formidable Forms and Layerslider - when both plugins are enabled, my LayerSlider sliders fail to load. Once I deactive Formidable plugin, my slider load normal.
I've contacted the Formidable Forms support, who aren't reporting any issues and can't seem to help me. I'm wondering if you could suggest anything?
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Judging from your description, it seems like the conflict is generated by the Formidable Forms plugin. As you confirmed it, LayerSlider works fine as long as that plugin is disabled, so there is most likely an error in Formidable Forms that causes the sliders to fail.
I'd recommend to contact the author of Formidable Forms again and request that they look into this issue. Unfortunately we cannot fix an issue that is not located on our end. Only they can adjust their plugin to prevent this conflict that it is generating.
Hi,
I've been managing a website for a while now, using the Avada theme with LayerSlider integrated in the package. In addtion, I've alos been using the Formidable Forms Pro plugin for my web forms - all has been working very well until recently. (Updated to latest WP version)
All of a sudden, there seems to be some conflict between Formidable Forms and Layerslider - when both plugins are enabled, my LayerSlider sliders fail to load. Once I deactive Formidable plugin, my slider load normal.
I've contacted the Formidable Forms support, who aren't reporting any issues and can't seem to help me. I'm wondering if you could suggest anything?
Thanks for your help
Hello Lee,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Judging from your description, it seems like the conflict is generated by the Formidable Forms plugin. As you confirmed it, LayerSlider works fine as long as that plugin is disabled, so there is most likely an error in Formidable Forms that causes the sliders to fail.
I'd recommend to contact the author of Formidable Forms again and request that they look into this issue. Unfortunately we cannot fix an issue that is not located on our end. Only they can adjust their plugin to prevent this conflict that it is generating.