Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2035340
js conflict
Closed

Comments

  • petersmedegaard started the conversation
    June 4, 2019 at 9:13am

    Hi,

    After installing module we get js conflict see attached screenshot.

    Best regards,

    Steen

  • [deleted] replied
    June 4, 2019 at 3:18pm

    Hello Steen,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.

    I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.

    We appreciate your patience while we're working towards your ticket.

  • [deleted] replied
    June 5, 2019 at 9:21am

    Thank you for your patience. We've investigated this and the issue is caused by that you use an outdated prototype JS framework. Please update it to the latest release (1.7.3). This version is also kinda old, but it has a fix included, so it does not interfere with the slider.