Okay
  Public Ticket #2029623
url change
Closed

Comments

  • Servaughn started the conversation

    Hi, 

    I have changed my url from trinivertical.com to ttshopper.com, and unable to activate plugin.  Please assist in deactivating the old site on your end so I can reactivate plugin. 


  • [deleted] replied

    Hello Servaughn,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a website that you can use to manage and reset the activations of your purchase codes, please refer to the following URL: https://kreaturamedia.com/reset-activations

    With this, you can remove any earlier (possibly deleted/stuck) activation and use the license again.