Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2029623
url change
Closed

Comments

  • Servaughn started the conversation
    May 29, 2019 at 10:19pm

    Hi, 

    I have changed my url from trinivertical.com to ttshopper.com, and unable to activate plugin.  Please assist in deactivating the old site on your end so I can reactivate plugin. 


  • [deleted] replied
    May 30, 2019 at 10:54am

    Hello Servaughn,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a website that you can use to manage and reset the activations of your purchase codes, please refer to the following URL: https://kreaturamedia.com/reset-activations

    With this, you can remove any earlier (possibly deleted/stuck) activation and use the license again.