Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I just got your app. I am trying to use the experimental slider with the clouds and hot air balloons.
The only browser I have seen this fully work on was Internet explorer. It didnt work on chrome or firefox. And by not work I mean the clouds and hotair balloons do not work. Its just a blue background after the lettering goes through.
You can cancel this ticket. I read a similar ticket and support recommended disabling jetpack. So I did that and everything works. Thanks!
Hello Briddle8585,
Thank you for the feedback, glad you could solve the problem.
If you need further assistance please let us know.