Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2021398
Change to plugin for wordpress
Closed

Comments

  • liliacvil started the conversation
    May 23, 2019 at 3:56am

    Dear.-


    I need plugin for wordpress, but my product is jquery plugin, I need change the product.

  • [deleted] replied
    May 23, 2019 at 10:07am

    Hello Liliacvil,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Unfortunately we cannot swap it, but we can refund you for this purchase. Please proceed with purchasing the correct WP version and opening a refund for this one on Envato, so we can accept it.

  • liliacvil replied
    May 23, 2019 at 7:31pm

    Hi Attila.-

    Yes I need refund for to get the WP version.

  • [deleted] replied
    May 24, 2019 at 9:35am

    Then please proceed with the previously mentioned method. Thank you.

  •   liliacvil replied privately
  • [deleted] replied
    May 26, 2019 at 5:00pm

    You can request a refund on Envato in your profile. That is the only way currently. 

    Please make the refund request there, so we can accept it. Thank you.