Okay
  Public Ticket #2020817
I can not see any image
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  • mirrau started the conversation

    copy the photo studio theme and I can not see any image, from the example photo album

  • [deleted] replied

    Hello Mirrau,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Judging from the errors on your site (you can see them in the browser console) we believe that the problem is going to be related to an image preloader or similar item/function on your installation, that is interfering with the slider.

    We'd recommend to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. If it does, you can turn them back one by one to see which one is interfering.

    If you are using Jetpack, we'd recommend to start with that. We had several issues with it in the past, as its lazy load option interferes with the slider's content, preventing it from loading.

  • mirrau replied

    Thank you Attila, In fact, it was Jetpack to disable it and everything worked, I have to configure something to leave it working or they are not compatible

  • [deleted] replied

    I believe the problem is only caused by Jetpack's lazy load option. You could try to turn that off.