After a migration I have an error on Slider Thumbnail (see attachment). I try with all other plugins deactivated, same issue. How can I fix this link to "undefined"?
Thank you for your help
Michael
(maybe I m registered with my first license, support expired, but I buy 3 more licenses this month, ask me if you need N)
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The problem is most likely that these images (or their paths) got interrupted during migration, they are no longer available, so the slider cannot display them anymore. Please check on the thumbnail images to see if they are still available. You could also re-add them to the Slide Options -> Slide Thumbnail section.
Hello
After a migration I have an error on Slider Thumbnail (see attachment). I try with all other plugins deactivated, same issue. How can I fix this link to "undefined"?
Thank you for your help
Michael
(maybe I m registered with my first license, support expired, but I buy 3 more licenses this month, ask me if you need N)
Hello Michael,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The problem is most likely that these images (or their paths) got interrupted during migration, they are no longer available, so the slider cannot display them anymore. Please check on the thumbnail images to see if they are still available. You could also re-add them to the Slide Options -> Slide Thumbnail section.
Hello
I try already but no effect, finally I rebuild the same in a new slider and all is fixed, it's OK. Thank you
Thank you for the feedback, glad you could solve the problem.
If you need further assistance please let us know.