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  Public Ticket #2010469
Verifying purchase for upgrade to new version
Closed

Comments

  •  1
    Lars Sahl started the conversation

    Hi,

    I am unable to get my existing version of LayerSlider verified. I am entering the purchase code in the box as per attached screen shot, and get an error message. Kindly let me know if there is another key.

    Aloha,

    Lars

  • [deleted] replied

    Hello Lars,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I'm not exactly sure what plugin or theme shows on your screenshot, but it's not LayerSlider. 

    You can enter your license inside LayerSlider, to the product activation box: https://layerslider.kreaturamedia.com/documentation/#activation-howto