After updating to 6.8.4, the layer that are images (24bit pngs) appear to be present, but never show up, just the backgrounds. They are visible in the editor, but do not show up in the sliders. Not sure when this started, but it wasn't present when we went live a few weeks back.
Image URLs in the data-lazy-srcset work.
Rolled back production to a working state from last week. Issue can be seen on idsystaging.wpengine.com
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The problem is caused by Jetpack, more specifically its lazy load feature. It interferes with the slider's content (images), preventing them from loading properly. You can confirm this by temporary disabling it.
To solve this, you will need to exclude LayerSlider from Jetpack's lazy load method. Our plugin already has its own lazy load, and loads its images dynamically.
After updating to 6.8.4, the layer that are images (24bit pngs) appear to be present, but never show up, just the backgrounds. They are visible in the editor, but do not show up in the sliders. Not sure when this started, but it wasn't present when we went live a few weeks back.
Image URLs in the data-lazy-srcset work.
Rolled back production to a working state from last week. Issue can be seen on idsystaging.wpengine.com
Hello Id-systems,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The problem is caused by Jetpack, more specifically its lazy load feature. It interferes with the slider's content (images), preventing them from loading properly. You can confirm this by temporary disabling it.
To solve this, you will need to exclude LayerSlider from Jetpack's lazy load method. Our plugin already has its own lazy load, and loads its images dynamically.
Thanks! That was it!
Thank you for the feedback, glad you could solve the problem.
If you need further assistance please let us know.