Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please show us your site or a test page with the slider, where we can check on this. Thank you.
Judging from the errors on your site (you can see them in the browser console) we believe that the problem is going to be related to an image preloader or similar item/function on your installation, that is interfering with the slider.
We'd recommend to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. If it does, you can turn them back one by one to see which one is interfering.
If you are using Jetpack, we'd recommend to start with that. We had several issues with it in the past, as its lazy load option interferes with the slider's content, preventing it from loading.
Hi,
I have a a simple Slider with two image slides that doesn't autoplay with Chrome; it can't even be advanced by the arrows.
I didn't find a clue how to solve this in all the discussions about this I found.
Thanks in advance for your help.
Kind regards,
Lukas
Hello Lukas,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please show us your site or a test page with the slider, where we can check on this. Thank you.
Hi Attila,
thanks for your reply. Here is the page: https://bauart.digital/home-neu-2/
Best,
Lukas
Judging from the errors on your site (you can see them in the browser console) we believe that the problem is going to be related to an image preloader or similar item/function on your installation, that is interfering with the slider.
We'd recommend to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. If it does, you can turn them back one by one to see which one is interfering.
If you are using Jetpack, we'd recommend to start with that. We had several issues with it in the past, as its lazy load option interferes with the slider's content, preventing it from loading.
Hi Attila,
thanks for your reply – it was indeed Jetpack's fault.
Kind regards,
Lukas
Thank you for the feedback, glad you could solve the problem.
If you need further assistance please let us know.