Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
the slider is not working on home page
Hello Tselo,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
You are using a very old version of the plugin. Please update it to the latest release.
How to use a latest plugins? should i delete all the current plugins, and then install again?
You can either use the auto-update feature or manually reinstall the plugin. Both methods are detailed further in the documentation, please refer to the following URLs: https://layerslider.kreaturamedia.com/documentation/#updating
https://layerslider.kreaturamedia.com/documentation/#installation
Please note that your sliders are stored in the database, so they won't be deleted even if you reinstall. But you can always export them first, just to be extra careful.