Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thank you for your patience. The problem is related to the custom styles being applied on the layerslider container (DIV class="ls-fullscreen-wrapper") in the style.css file. There are custom paddings, max-widths, etc set in this file, and they are interfering with the slider's default settings. As your style.css file is minified, we cannot tell what lines are these on exactly, but you will need to remove these custom styles to solve this issue.
Hello Ben,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thank you for your patience. The problem is related to the custom styles being applied on the layerslider container (DIV class="ls-fullscreen-wrapper") in the style.css file. There are custom paddings, max-widths, etc set in this file, and they are interfering with the slider's default settings. As your style.css file is minified, we cannot tell what lines are these on exactly, but you will need to remove these custom styles to solve this issue.