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  Public Ticket #1986892
Images not showing in slider
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  • ToviaDigitalmedia started the conversation

    Hi,  

    My site crashed yesterday (it's now fixed via my hosting provider) but the additional images on my slider are not showing up in real time - I can see them in my dashboard and in preview mode?  

    Thoughts?

    Matt


  • ToviaDigitalmedia replied

    I fixed it - forgot about Jetpack easy loading of images - needed to turn off

    Thank you in advance...

  • [deleted] replied

    Hello Matt,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    In case the changes made to the slider do not show up on the front-end, but they are visible in the back-end, the problem is usually related to caching, or maybe to an image preloader that is interfering with the slider's content. 

    First, please check if there is any caching plugin/method on your installation that is preventing the slider changes from going live. Please also look for any image preloader/optimizer/lazy loader that could be affecting it.

  • [deleted] replied

    Oh, didn't see the second reply for some reason.

    Thank you for the feedback, glad you could solve the problem. 

    If you need further assistance please let us know.