Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no issue like this present in the latest release of our plugin (6.8.2.), so unfortunately it is most likely a conflict problem on your installation.
To start troubleshooting please temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, to see if there are any error messages.
When viewing our sliders on Safari (Mac) they do not display correctly. We are NOT running Jetpack.
http://www.onradinc.com
Hello Robb,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no issue like this present in the latest release of our plugin (6.8.2.), so unfortunately it is most likely a conflict problem on your installation.
To start troubleshooting please temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, to see if there are any error messages.
Let us know. Thank you.