Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1962938
Can not import slider
Closed

Comments

  • yehezkel37 started the conversation

    Hi.


    I can not import that slider sample.

    So i saw message(attached image) that as below

    WP Debug Mode:DisabledIf you experience any issue, we recommend enabling the WP Debug mode while debugging.


    But, i can not understand method to solve for this problem.

    Please could you fix my server wp-config.php please?


    If above work be done from your hand, then i will my server fix about that as below

    PHP ZipArchive Extension:DisabledThe PHP ZipArchive extension is needed to use the Template Store and import/export sliders with images.

    wp admin : diliali

    wp pw : dilialibusinessboss!!0T

    URL : http://diliali.kr

    ftp id :  taxxnytc5fe6

    ftp pw : diliali!!0T

    port number : 22


  • [deleted] replied

    Hello Joseph,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    As the System Status suggests, you are missing the PHP ZipArchive on your server. That is why you cannot import sliders.

    The PHP ZipArchive extension is a server setting, so your host can enable/install it for you. Please contact your hosting provider and request it from them.