Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
First of all, please check the LayerSlider System Status to see if there are any errors or notifications. If there are, you host will need to adjust those server settings. And if you find none, the request entity too large error message is likely going to be related to the Apache webserver Mod Security module. With these kind of errors, usually the LimitRequestBody directive needs to be changed by the server operators. Please contact your hosting with this case as only they have the necessary tools to adjust this. They can check on the module or on this error further in the logs, and make the necessary changes to the server configuration.
Hello.
I've got a message and so i can't add another slide.
Can you explain me what's wrong.
I think it's not a size problem because we give 32 mo space on the server for now.
Excuse my english.
Have a nice day.
Sifweb.
Hello Sifweb,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
First of all, please check the LayerSlider System Status to see if there are any errors or notifications. If there are, you host will need to adjust those server settings. And if you find none, the request entity too large error message is likely going to be related to the Apache webserver Mod Security module. With these kind of errors, usually the LimitRequestBody directive needs to be changed by the server operators. Please contact your hosting with this case as only they have the necessary tools to adjust this. They can check on the module or on this error further in the logs, and make the necessary changes to the server configuration.
Thanks Attila for your help.
All is ok from System Status !
So i will see with my hosting...
Sifweb.
Thank you for the feedback. If you need further assistance with the plugin, please let us know.