After activated purchase code, i imported sliders which the whole zip file from download, 3 times it done but didnt see any slide coming yet, i tried different file upload inside that zip file, but it didnt work nether, can you help how to use it?
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Yes, you will need to use the slider zip file that you exported from the plugin.
Problems with the importing method such as this, are usually related to server configuration issues unfortunately.
Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.
I did see some error, but basically it work with any kind of theme? not necessary with WP? i used different theme and inside the Layersider WP/import sliders/choose file (this is zip file download from purchased) then hit Import Sliders and then nothing happen, i tried over 10 times with different file upload zip and unzip...nothing.
Do you have the guide how to get it work?
if it so complicate, i would love to use my old way since never know how it work, i searched and didnt see any guide for beginner after purchased.
Update: just went different way to import it direct from the store, and it works, will let you know if any error or so
You cannot import any files, only sliders that you previously exported from the plugin. Or as you mentioned, you can use the Template Store too. Let us know.
After activated purchase code, i imported sliders which the whole zip file from download, 3 times it done but didnt see any slide coming yet, i tried different file upload inside that zip file, but it didnt work nether, can you help how to use it?
Hello Dinhgilbert,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Yes, you will need to use the slider zip file that you exported from the plugin.
Problems with the importing method such as this, are usually related to server configuration issues unfortunately.
Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.
I did see some error, but basically it work with any kind of theme? not necessary with WP? i used different theme and inside the Layersider WP/import sliders/choose file (this is zip file download from purchased) then hit Import Sliders and then nothing happen, i tried over 10 times with different file upload zip and unzip...nothing.
Do you have the guide how to get it work?
if it so complicate, i would love to use my old way since never know how it work, i searched and didnt see any guide for beginner after purchased.
Update: just went different way to import it direct from the store, and it works, will let you know if any error or so
You cannot import any files, only sliders that you previously exported from the plugin. Or as you mentioned, you can use the Template Store too. Let us know.