Okay
  Public Ticket #1955317
WP Fastest Cache and LayerSlider
Closed

Comments

  • Alex-7606 started the conversation

    I ran into a problem. I recently purchased this plugin and it seems to be in conflict with WP Fastest Cache.

    Any thoughts?

    I get an error message when I try to save my slider Screenshothttps://www.screencast.com/t/HTGCaLLoVeeW The error is blank I did go to system Status and It show an error in “Cache Plugin” Screenshothttps://www.screencast.com/t/1jrVi3rkGMaq

    How can I fix this problem? I can’t switch to another Cache plugin, I have to use WP Fastes Plugin, recommended by the my theme developer. Could you please assist with a solution?

    Thanks,

  • [deleted] replied

    Hello Alex-7606,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please temporary disable (or exclude LayerSlider from its methods) this cache plugin, to see if it solves the problem, or the errors persist.

    The error is not necessarily caused by the cache plugin, it might be related to server configuration issues too. That is why we need to confirm it first.

  • Alex-7606 replied

    Hi Attila,

    I believe everything is in order. Thank you for your help.

    You can close this ticket.

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. 

    If you need further assistance please let us know.