Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1936330
jquery error after activating plugin
Closed

Comments

  • samtrackman started the conversation
    March 16, 2019 at 9:51pm

    Hi,

    I am using latest version of the plugin with the latest WordPress version. After activating the latest version of the plugin it give below error:

    Layer Slider: Old jQuery issue It looks like you are using an old version (1.7.2) of the jQuery library. Layer Slider requires at least version 1.8.0 or newer. Please update jQuery to 1.10.x or higher. Important: Please do not use the jQuery Updater plugin on WordPress as it can cause issues in certain cases.

  • [deleted] replied
    March 17, 2019 at 4:00pm

    Hello Samtrackman,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    As the error message suggests, you are using/loading a very old jQuery version on your site. You will need at least v1.8.0 of jQuery to be able to properly use the plugin. Please update your jQuery. It's recommend to use at least v1.10.