Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1932721
install error
Closed

Comments

  • julia zhu started the conversation
    March 14, 2019 at 3:42am

    Hi,


    I purchased the plug-in, but it failed to install. Please find it as screenshot.

    Thanks,


    Julia

  • [deleted] replied
    March 14, 2019 at 8:45am

    Hello Julia,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    You have to decompress the archive that you downloaded from CodeCanyon and use the installable zip inside it.

    If you're new to WordPress and plugins, you can find detailed installation instructions in the plugin documentation that will guide you through the process, please refer to the following URL: https://layerslider.kreaturamedia.com/documentation/#installation