Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1930762
timeline in plugin not appear
Closed

Comments

  • Lynda started the conversation
    March 12, 2019 at 10:25pm

    I've start working on simple slider animation

    As you seen on screencast below all layer options are available and works fine 

    https://www.screencast.com/t/UYCkj6ud2E1

    but Timeline tab appears to be empty.

    https://www.screencast.com/t/BweABqTV3gF

    please advice and respond on email: [email protected]

    Thanks

  • [deleted] replied
    March 13, 2019 at 8:38am

    Hello Foodmixmarketing,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Are you experiencing this only at this slider or on all of them ? In case it's only this slider, it might be corrupted, thus this error. Otherwise, there is likely some external influence (3rd party conflicts/server misconfigurations) causing it.

    To start troubleshooting this, please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
    Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.