Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Are you experiencing this only at this slider or on all of them ? In case it's only this slider, it might be corrupted, thus this error. Otherwise, there is likely some external influence (3rd party conflicts/server misconfigurations) causing it.
To start troubleshooting this, please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.
I've start working on simple slider animation
As you seen on screencast below all layer options are available and works fine
https://www.screencast.com/t/UYCkj6ud2E1
but Timeline tab appears to be empty.
https://www.screencast.com/t/BweABqTV3gF
please advice and respond on email: [email protected]
Thanks
Hello Foodmixmarketing,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Are you experiencing this only at this slider or on all of them ? In case it's only this slider, it might be corrupted, thus this error. Otherwise, there is likely some external influence (3rd party conflicts/server misconfigurations) causing it.
To start troubleshooting this, please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.