Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi,
I've got 11 licences of your plugin and all of the sudden I cannot update the plugin anymore. It says that by buying it we will be able to update it to the new version, and I've always been able to do it for the last 2 years. What's happening?
Hello Marielapaire,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The auto-update is only available after activating the plugin. Please make sure that you entered your purchase code correctly.
If it shows activated in the product activation box, then remove and add it again and then navigate to the Dashboard -> Updates menu to update.