Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
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I'm using the PopUp function on the homepage. I want it to just pop up once a day per user; however every time I reload the page it pops up again. What might I be doing wrong? I've attached a screen shot of how I have it setup
How do I get help or a response from this :D
Hello Adam,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
How did you insert the popup slider to your site ? Most of the repeat control settings will only take effect if you use the Target Pages section for embedding, but wont work with shortcodes or page builder elements for example.
Hey Attila,
No worries. I'm actually exporting it as html and my developer is uploading it to a non-Wordpress site. The sliders work great and the pop-up worked great too...just kept popping up on the homepage when the page would reload. We've taken it down for now until we can figure out the issue.
Unfortunately that might be a problem, as you won't have access to the plugin's Target Pages feature to insert it, which would control the repeat settings normally.
Could you please test it on the WP installation that you're using, to see if the repeat is correct there by using the Target Pages section ?