Okay
  Public Ticket #1911683
I cannot login. I just purchased the plugin this week.
Closed

Comments

  • Bob Boeck started the conversation

    Help me login to get access to the plugin I purchased.

  • [deleted] replied

    Hello Bob,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Where exactly can't you login ? Are you having problems with your Envato account ? Or with the plugin's activation in the admin ?

  • Bob Boeck replied

    I was trying to get to your Support Center to read the documentation for LayerSlider, but the login wouldn't work.  After submitting the ticket, I noticed there was a link at the end of the submission to Online Assets - Documentation.  That seemed to work.  The plugin is activated although I'm still working on getting the slider to work correctly.  I'll submit another ticket if I can't resolve the issue.  Thanks.

  • [deleted] replied

    Thank you for the feedback. If you need further assistance please let us know.