Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Help me login to get access to the plugin I purchased.
Hello Bob,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Where exactly can't you login ? Are you having problems with your Envato account ? Or with the plugin's activation in the admin ?
I was trying to get to your Support Center to read the documentation for LayerSlider, but the login wouldn't work. After submitting the ticket, I noticed there was a link at the end of the submission to Online Assets - Documentation. That seemed to work. The plugin is activated although I'm still working on getting the slider to work correctly. I'll submit another ticket if I can't resolve the issue. Thanks.
Thank you for the feedback. If you need further assistance please let us know.