Dear Sir/Madam, I have purchased the theme from envato and I got everything. There is one issue is raising my layerslider purchase code is not activating. Error message is showing
[ This purchase code is already being used on another site. You can still use it for activating development mirrors, but each live site requires its own license. Enter another purchase code or deactivate sites before trying to add new ones. ]. I didn't use anywhere just I have used in www.successpoint.ae you can check
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
You have most likely used your license already on another site or dev site. We have launched a tool that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations With this you can remove earlier activations and use the license again.
Dear Sir/Madam, I have purchased the theme from envato and I got everything. There is one issue is raising my layerslider purchase code is not activating. Error message is showing
[ This purchase code is already being used on another site. You can still use it for activating development mirrors, but each live site requires its own license. Enter another purchase code or deactivate sites before trying to add new ones. ]. I didn't use anywhere just I have used in www.successpoint.ae you can check
Hello Mysuccesspointuae,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
You have most likely used your license already on another site or dev site. We have launched a tool that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations With this you can remove earlier activations and use the license again.
Ok thanks I am trying if it is ok then I am replying you soon
Thank you! it is working now
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.