Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1888655
Refund please
Closed

Comments

  • Joe started the conversation

    Hi there


    We have been using this product for a while but it has recently caused our site to crash. I re-purchased in the hope that there was an update that would fix it but it didn't. 

    Could you please refund?


    Thanks

  • Joe replied

    Actually! 

    I found the update. It was taking me to your website instead of the plugin page. 

    All fixed, no refund required. 

    Thanks.

    Joe

  • [deleted] replied

    Hello Joe,

    Thank you for the feedback, glad you could solve the problem. 

    If you need further assistance please let us know.