Okay
  Public Ticket #1872385
Save doens't work
Closed

Comments

  • stephusky started the conversation

    Hi,

    I just bought version 6.7.6 after a long time using version 5. I can see my slideshows, I can edit them and modify them, and when I press save I have a confirmation of the recording but it does not happen because if I go back to my slide show list and edit one of them again, the changes have not been saved. When I create a new slideshow, it's the same problem. I can save it, but by returning to the list, it does not appear. It's the same thing if I try to duplicate a slideshow, nothing happens.
    I checked the rights on my server: 0745
    I had the same thing before.
    Regards,


  • [deleted] replied

    Hello stephusky,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the saving method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.