Okay
  Public Ticket #1862891
Deactivation
Closed

Comments

  • xnotes started the conversation

    I have reinstalled my Wordpress-backed website.

    I need to deactivate product id 0e7b1e19-c5f3-48b3-bed7-3fe6fcfc8a74 in order to activate it for the new website.

    Please advise.

    Best,

    Sopheap Lao

  • [deleted] replied

    Hello Sopheap Lao,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. 

    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations

  • xnotes replied

    Thanks!

    Figured it out before your reply. Sorry to have bothered you.

    Best,

    Sopheap

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.