Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1862891
Deactivation
Closed

Comments

  • xnotes started the conversation
    January 21, 2019 at 1:38pm

    I have reinstalled my Wordpress-backed website.

    I need to deactivate product id 0e7b1e19-c5f3-48b3-bed7-3fe6fcfc8a74 in order to activate it for the new website.

    Please advise.

    Best,

    Sopheap Lao

  • [deleted] replied
    January 21, 2019 at 2:20pm

    Hello Sopheap Lao,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. 

    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations

  • xnotes replied
    January 21, 2019 at 2:23pm

    Thanks!

    Figured it out before your reply. Sorry to have bothered you.

    Best,

    Sopheap

  • [deleted] replied
    January 21, 2019 at 2:24pm

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.