Public Ticket #1845069
Embed Video Slide Works on Desktop but not mobile.


  • brobichau started the conversation

    Slider at the top has a YouTube Video embed, and this displays fine on desktop, but not mobile.  Please advise.

  •  424
    Attila replied

    Hello brobichau,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Unfortunately the video displays are quite limited on mobile browsers. Due to certain mobile browser restrictions, the autoplay will not work so your videos won't start automatically. Even if you start the video manually by clicking it, it will be opened in a popup iframe window so it will not provide the same effect as it does on desktop.

    Best Regards,
    Attila | Kreatura Support Team