Okay
  Public Ticket #1830812
DDifferent presentation in preview and published.
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  • Valeriy started the conversation

    Hello

    my slider is displayed incorrectly, not the same as in preview. Published words in blue are shown much brighter. (s.Attachment) 

    Can you please help me to fix the bug.

    Thanks in advance

    Valeriy

  • [deleted] replied

    Hello Valeriy ,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please show us your site or a test page where we can check on the slider to troubleshoot this. Thank you!

  • Valeriy replied

    Hello Attila,

    Here is the site http://ergozuerich.ch/.

    With kind regards

    Valeriy

  • [deleted] replied

    Thank you. My colleagues and I will look into this to see what we can find, and get back to you.

  • [deleted] replied

    Thank you for your patience. The problem is caused by the custom CSS (opacity, font-weight) you applied on the layer.

    The custom opacity you've set is most likely conflicting with the plugin's built-in opacity setting, as you have two different opacity values being applied at the same time.

    We'd recommend to only use custom CSS if what you're looking for is not available in the plugin. But in this case, both the opacity and font-weight have dedicated options and fields you can use, so there is no need for custom code.

    Please use the dedicated option fields to add these values and delete your code. That should solve it.

  • Valeriy replied

    Hei Attila

    If it were caused by CSS, it would also affect by the second image too. The bug came after I bought the license from Plugin. In bundle with theme plugins it worked properly.

    Best Regards 

    Valeriy

  • [deleted] replied

    Thank you for the feedback. If you updated from an old version of LayerSlider, it's possible that some settings or options were changed in the plugin, in the inbetween updates. Regardless, the problem and solution are still the same. You have two different (opposite) opacity values applied for that layer and they are conflicting. Please only use the plugin's built-in option to apply the opacity on the layers and remove your code.