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  Public Ticket #1819685
Image missing with layer slider
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  • easyhotel21 started the conversation

    www.citycentralhotel.my kindly check my slider picture is missing all others text element is showing properly excepts its all picture, first three days its load fully but after that its only show the main background picture and rest are not appear. PLease help me urgent. Thanks

  • [deleted] replied

    Hello easyhotel21,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    There seems to be a problem with images' path/URL. The source of the images is not valid, so the slider cannot display them. Please check on the images' source to see if they are still available. You could also try to re-add them to the slider.

    Another possibility is that an image preloader/image caching plugin or method is interfering with the images, so the slider cannot load them. Do you use this kind of solution on your isntallation ?

  • easyhotel21 replied

    Actually for image size control i use "SMUSH" this plugin...do you think that it should be the reason to make the problem ???

    I really need to solve this problem, i really like layer slider i refer all my friends too to using this.

    May I have some suggesion please to fix thsi problem.

    Thanks is advance.

  • [deleted] replied

    If the "SMUSH" plugin is interfering with the images then yes, that might be the case. Could you please try it without that plugin to see if the issue is fixed then ?

  • easyhotel21 replied

    Hi please check i totally cant emport any new slider.


  • [deleted] replied

    Problems with the importing method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.