Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1818642
Not loading in chrome
Closed

Comments

  • davidbustle started the conversation
    December 12, 2018 at 2:11pm

    Layer slider doesn't load in Chrome. It works everywhere else, IE, Safari, Firefox, Mobile but not on Chrome. It just does a blank white box... any ideas? 

  • [deleted] replied
    December 12, 2018 at 4:59pm

    Dear davidbustle,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.

    I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.

    We appreciate your patience while we're working towards your ticket.

  • [deleted] replied
    December 13, 2018 at 3:51pm

    Thank you for your patience. 

    The problem is caused by the following JS file:

    http://davidbustle.com/wp-content/plugins/powerkit/modules/pinterest/public/js/public-powerkit-pin-it.js

    As we can see, this is some kind of pinterest service, that applies the pinterest sharing (pin it) function on all images of the site, including the ones in the slider. This is why the images do not appear in the slider in Chrome.

    To solve this you will need to disable that pinterest function/script, or exclude LayerSlider from it, so it cannot interfere with the slider images.