Okay
  Public Ticket #1806052
Media Query / Display
Closed

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  • uideation started the conversation

    Dear Kreatura Support Team, 

    we are using the LayerSlider, which is preset in the Morpheus WP template as the home page. But we got  problems if it comes down to Mobile. Sometimes it loads the Desktop version on a smartphone. Do you got a hint how we can fix it?

    This appears on iPhone SE iOs 11.3  / Safari 604.1

    and Google Pixel 2xI Latest Android Version / Latest Chrome Version

    Attached files:  wrongviewI.png
      howitshouldbe.jpeg
      wrongviewII.png

  •  340
    Attila replied

    Hello uideation,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    If you're looking to display different sliders depending on size or device, I'd recommend to use the plugin's built-in features instead of custom media queries.

    Since version 6 of LayerSlider you have the option to display layers only on certain devices (desktop, mobile, tablet). This feature gives you the option to create separate layers and layouts for mobile and desktop view in the same slide, and only show them on the required device. 

    Additionally to the device specific layers, if you would like to show completely separate sliders, you could also build two sliders with different sizes or with different content for desktop/mobile, include them both to the site, and only display them (using the Hide over and Hide under options) on the required device.

    Best Regards,
    Attila | Kreatura Support Team