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  Public Ticket #1804256
What format of image I need in order to sync with the slider?
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Comments

  • matykosbeauty1993 started the conversation
    December 1, 2018 at 5:50am

    Hello there.

    .

    I've ordered the license on the slider 2 weeks ago. I want to know what types of images  should I use in order to sync with the slider.

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    I've tried some, but when I add them, the slider disappears.

    .

    Thanks

  • [deleted] replied
    December 1, 2018 at 12:29pm

    Hello matykosbeauty1993,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I'm not sure what exactly do you mean by syncing the slider with an image. You should be able to add any image file to the slider, and it should display it on the front-end. There is no limitation to image types.

    Could you please show us your site or a test page where we can take a look at the problematic slider with the image ?

  • matykosbeauty1993 replied
    December 2, 2018 at 5:28pm

    Hey there, Attila.

    .

    Thank you for your fast response.

    I will attach you some print screens with my problem.

    .

    Basically every time I add a photo to the main slider, it simply disappear. Check it out.

    Thanks!

  • matykosbeauty1993 replied
    December 2, 2018 at 5:51pm

    Got it, problem solved.

    What photo dimensions should I chose? Because if I add my photos, it appears very disruptive.

    Thanks

  • [deleted] replied
    December 2, 2018 at 7:37pm

    Thank you for the feedback.

    There aren't really recommended image sizes, but I would suggest using images that fit for average screens. This way your images won't lose much from their quality when they needs to be enlarged, but you can minimize load time. The slider will automatically adjust their size to fit for the viewing environment, so using too small/bad quality images might be a problem when they need be sized up.