I don't know what I'm doing wrong. The slider loads perfectly on the previewer when I'm building it, but it only shows the spinning loading icon on the site itself.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There seems to be a Greensock conflict on the page that is generating the JS errors (that you can see in the browser console) and preventing the slider from working properly. First, please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help.
The source of the problem is most likely that, another item (plugin or theme) is also using the Greensock animation platform on your site, but it's loading an outdated version of it, or it's not compatible with other Greensock using products.
From our end we are doing everything to make sure that we are compatible with other Greensock using items, that's why we included the GSAP sandboxing option to the plugin. But unfortunately the same cannot be said for some products.
We'd recommend to update everything on your installation, to make sure that you use the latest release that might have a newer Greensock implemented.
I don't know what I'm doing wrong. The slider loads perfectly on the previewer when I'm building it, but it only shows the spinning loading icon on the site itself.
Hello stonewater_marketing,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There seems to be a Greensock conflict on the page that is generating the JS errors (that you can see in the browser console) and preventing the slider from working properly. First, please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help.
The source of the problem is most likely that, another item (plugin or theme) is also using the Greensock animation platform on your site, but it's loading an outdated version of it, or it's not compatible with other Greensock using products.
From our end we are doing everything to make sure that we are compatible with other Greensock using items, that's why we included the GSAP sandboxing option to the plugin. But unfortunately the same cannot be said for some products.
We'd recommend to update everything on your installation, to make sure that you use the latest release that might have a newer Greensock implemented.
That worked! Thank you so much for your quick response!
All the best,
Morgan
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.