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  Public Ticket #1797896
I can't activate my second license
Closed

Comments

  •  3
    Word2Art started the conversation
    November 26, 2018 at 8:32pm

    Here are the two licenses - I've tried entering each license code in word2art.nz and kiwiearthmother.com respectively, but cannot successfully activate both licenses at the same time:

    e21eba03-688a-4c44-bfd4-f0b2dce516a4

    a0a11a93-8366-40e2-abe1-063824e4504b

    I look forward to your advice.

    Thanks

    Sharon

  • [deleted] replied
    November 27, 2018 at 12:28pm

    Hello Sharon,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a site that you can use to manage and reset the activation of your purchase codes: https://kreaturamedia.com/reset-activations

    Please remove any earlier activation, so you can use the licenses again.