Hi. I'm using 3d slider with all the default setting from template slider and just replacing images. Although the images are not showing. Only the text is showing.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There seems to be a conflict on the page that is generating the errors (that you can see in the browser console) and preventing the slider from working properly. First, please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help.
Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, to see if there are any related error messages that could provide more information.
Thank you for the patience. We've investigated this further and we believe that the problem is going to be related to an image preloader or similar item/method/function on your site. We'd recommend to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. If it does, you can turn them back one by one to see which one is interfering.
Hi. I'm using 3d slider with all the default setting from template slider and just replacing images. Although the images are not showing. Only the text is showing.
Could you please help me to resolve this issue?
Regards
Hello shioni,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There seems to be a conflict on the page that is generating the errors (that you can see in the browser console) and preventing the slider from working properly. First, please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help.
Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, to see if there are any related error messages that could provide more information.
Hi, Thanks for your response. I have tried what you have suggested but unfortunately it didn't work.
Although it seems that sliders are working only from IE if this can give you any clue what could be the problem.
i will appreciate your help on this.
thanks
Thank you for the feedback. My colleagues and I will look into this further to see if we can find anything else, and get back to you shortly.
Thank you for the patience. We've investigated this further and we believe that the problem is going to be related to an image preloader or similar item/method/function on your site. We'd recommend to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. If it does, you can turn them back one by one to see which one is interfering.