Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1787080
Slider not visible
Closed

Comments

  • Markus Anderwald started the conversation
    November 17, 2018 at 12:04pm

    Hello, i've running a slider since ten years now and it has always worked. Now the last time the slider has disappeared, so i made an update to 6.7.6 now (before it was 6.1.6, in the package with the Enfold theme). The default slider are still working. So i tried now to ad some text and this is showing up, but not the other two png images. Also a new test slider (no transitions and genuine settings) with a text and two png images only shows the text. Is it possible that pngs doesn't work anymore?

    thx

    Markus

  • [deleted] replied
    November 17, 2018 at 1:34pm

    Hello Markus,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Could you please show us your site or a test page where we can check on this ? As I can see on the URL you provided there are no slider, or at least we cannot see it.