Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1779884
Layer Slide (one of two slides) not showing on mobile devices
Closed

Comments

  • Matt started the conversation

    there are 2 slides in Layer Slider 13 on my site. But Layer Slide 1 doesn't show on mobile devices, but Layer Slide 2 shows just fine.

    i've tried many things to no avail.

    Please help

  • [deleted] replied

    Hello mattnyc,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've checked your homepage, but as I can see the slider on the top is ID#12, not 13. Also, it has only one slides added to it. The bottom one is ID#2. Where can we see the slider you are referring to exactly ?