Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
The
Hello Mark A Dent,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
As the error message suggests, you have most likely inserted the slider incorrectly to your site and it cannot be loaded. Please verify that you are trying to pull the correct slider (ID) from the plugin, otherwise it won't load. We have detailed publishing instructions in the documentation, please refer to the following URL: https://layerslider.kreaturamedia.com/documentation/#publishing-sliders
If you're still experiencing problems, please show us your site where the error is.