Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1760612
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Comments

  • wester272 started the conversation
    October 25, 2018 at 7:14pm

    Hello , i have the slider and when i want to use the code it say i can`t use because is on a other site but i have just one site. What is the problem?

    This purchase code is already being used on another site. You can still use it for activating development mirrors, but each live site requires its own license. Enter another purchase code or deactivate sites before trying to add new ones.

    Regards,Henk

  • [deleted] replied
    October 25, 2018 at 10:37pm

    Hello Henk,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations With this you can remove old activations to use the license again.