Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I imported a demo slide and after customizing up and generating a new thumbnail the thumbnail stays the same in the ALL SLIDES view.
Hello joco,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The example sliders are usually coming with a preset thumbnail, that can only be changed manually. You can change it in the Slider Settings -> Misc -> Slider preview image.
Oh thanks. Didn't realize there was another setting somewhere.
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.