I installed latest version of LayerSlider (see below for more info) and qTranslateX Version 3.4.6.8.
I enabled English and German as languages and can switch between those in the menu of the website, and for example the website menu changes its language as expected. However, LayerSlider does not handle the language tags. When I use the language tags in a text element of a slider, e.g.
[:en]We don't let you hang...[:de]Wir lassen Sie nicht hängen...
the tags are not evaluated but the whole string including tags is printed on the website. See https://www-neu2.emtex.de/
I disabled the "Use slider markup caching" option under the LayerSlider -> Options, without success.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
Your settings seem to be correct, so it should work. I will have to contact and consult with the development team with this case and I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
In the meantime, I found out that the problem does NOT occur when choosing the sliders within a manually inserted fusion builder container on my webpage (https://www-neu2.emtex.de/home1/)
Problem only occurs when selecting the slider using the "fusion page options" dialog in the Wordpress page editor directly without any fusion containers around it.
maybe that helps you to find the cause of the problem
I installed latest version of LayerSlider (see below for more info) and qTranslateX Version 3.4.6.8.
I enabled English and German as languages and can switch between those in the menu of the website, and for example the website menu changes its language as expected. However, LayerSlider does not handle the language tags. When I use the language tags in a text element of a slider, e.g.
[:en]We don't let you hang...[:de]Wir lassen Sie nicht hängen...
the tags are not evaluated but the whole string including tags is printed on the website. See https://www-neu2.emtex.de/
I disabled the "Use slider markup caching" option under the LayerSlider -> Options, without success.
What can I do?
Here the system info:
my only active plugins are LayerSlider and qTranslateX
Any help available? I am stuck and need to proceed...
Hello emtex,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
Your settings seem to be correct, so it should work. I will have to contact and consult with the development team with this case and I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thanks for your effort to resolve that.
In the meantime, I found out that the problem does NOT occur when choosing the sliders within a manually inserted fusion builder container on my webpage (https://www-neu2.emtex.de/home1/)
Problem only occurs when selecting the slider using the "fusion page options" dialog in the Wordpress page editor directly without any fusion containers around it.
maybe that helps you to find the cause of the problem
Thank you for the feedback and bringing this to our attention. With the information in your last comment, we've managed to locate the issue.
We are going to include a fix for this in the upcoming release. Until then, you can still use the workaround you've mentioned.